Support

Get help with Sprntr

Email us and a person on the Sprntr team will reply, usually within one business day (Philippine time).

Email: hello@sprntr.dev

To help us answer faster, include your business name, the email you sign in with, and what you were doing when the problem happened. A screenshot helps too.

Guides

Common questions

Connecting Zoom or Google Meet fails

Make sure you're signed in to the right Zoom or Google account in the same browser, then try Connect again from Workspace Integrations. If it still fails, email us the time it happened.

A customer didn't get the meeting link

Open the booking and check that the link is shown under Online meeting. The link is sent in the confirmation email, the calendar invite, and the day-before reminder. Ask the customer to check their spam folder.

Deleting your data

Email us from the address you sign in with. See the Privacy Policy for your rights and what we keep.